Support

If you have any questions about your non-credit course purchased as part of a group please email ldisupport@njit.edu. 

This page provides a list of some of the most frequently asked questions (FAQs) for learners involved in a group purchase; in other words, if your business, organization, or school purchased one of the microredentials you would use this page. If you are an individual who purchased a course through our web portal, you can find your FAQs here. 

If you have any questions about your non-credit course please email ldisupport@njit.edu. 

Be on the lookout for two emails that are essential for beginning your learning journey:

  1. Canvas Registration Email: Look for an email from "NJIT Continued Learning" with the subject line, "Finish Registration: Canvas." This email will invite you to complete your registration on the Canvas platform, our Learning Management System (LMS). If you don't receive it within 24 hours, check your spam or junk folder. If it's still not there, you can go directly to https://njitcl.instructure.com/login/canvas and click "Forgot Password." Enter your work email address to receive a password reset link and set up your login credentials.

  2. Digital Badges Email: You will also get an email from "noreply@badgr.com" with the subject line, "You've been subscribed to [Microcredential name] pathway." This email outlines the digital badges you can earn as you complete the microcredential. There is nothing you need to do from this email, and you cannot access the course content from the link provided. To see your badge progress, you can access it directly from the Canvas course by clicking "Credentials" in the left-hand navigation menu.

First, check your inbox as well as your spam/junk folder for an email from “NJIT Continued Learning” with the subject of “Finish Registration: Canvas”.

If you still don’t see it, go directly to https://njitcl.instructure.com/login/canvas and click Forgot Password.

Enter the email address that you provided to NJIT and you’ll receive a password reset email to set up your login credentials and access the course(s).

The home page of each course or microcredential looks like this.

 

You can locate the modules within each course by clicking on the modules link in the upper right hand corner.

The title of each course or module is highlighted in grey as illustrated here.

 

When you scroll, count the number of titles highlighted in grey. For example, in the AI Literacy Microcredential, there are 10 courses or modules. Each title below is highlgithed in grety.

 

 

You begin a course by clicking on the Start Here button found at the beginning of each course.

Yes, there is a scroll bar on the left hand side to help you track your progress through each course as illustrated here.

Yes, there is also a scroll bar on the right hand side to help you continue to the next section of each course or module.

 

You can move to the next section of a course by completing all exercises or assessments and then clicking on the continue button at the end of each section.