The New Workforce Readiness Model by the LDI
The LDI defines workforce readiness as a continuous, data-informed process that integrates human skills, digital fluency, and AI literacy into measurable, stackable learning experiences.
The paradigm reframes workforce readiness as an ongoing, adaptive journey that unites technology with human-centered competencies. It emphasizes critical thinking, ethics, digital and data literacy, and agile thinking as core skills for thriving in an AI-driven world. By linking microcredentials, performance metrics, and responsible AI practices, it turns learning into a transparent, outcome-based system. This integrated approach sustains innovation, equity, and resilience by aligning people, processes, and technology across every level of the organization. If you are e interested in learning more,please contact Dr. Michael Edmondson, Associate Provost.

Learning and Development Paradigm
Introduction — Workforce Readiness Paradigm
Response: As the December 2025 World Economic Forum report New Economy Skills: Building AI, Data and Digital Capabilities for Growth noted "Growth and innovation depend not just on technology, but on people’s ability to adapt, learn and harness new digital skills." To provide people with the skills and knowledge they need to succeed today, the LDI has developed a new paradigm of learning and development in the age of AI. The paradigm frames readiness as an ongoing, stackable journey that blends technological fluency with human-centered competencies. It treats learning as modular, credentialed, and measurable so new skills translate into applied performance. “In today’s volatile, uncertain, complex, and ambiguous (VUCA) global marketplace,” adaptive capacity is now a core strategic asset. The 2025 report from LinkedIn Learning emphasizes that building “a strong culture of learning around both technical and uniquely human skills” is essential for a sustainable future. In practice, this means aligning short courses, badges, and on-the-job projects to outcomes leaders actually track. The result is a durable system where people, processes, and technology evolve together.
Vital or Soft Skills
Response: Vital skills such as critical thinking, communication, ethics, collaboration anchor responsible technology use. They create the habit of structured skepticism and transparent reasoning so teams can question, verify, and improve AI-supported work. This humanistic core helps prevent bias amplification and builds trust across stakeholders. The Conference Board argues organizations should “future-proof their workforce for the AI era” by expanding training and supporting stackable credentials (The Conference Board, 2024). When paired with clear standards and verifiable assessments, these capabilities turn experimentation into professional competence. They also make cross-functional collaboration faster and safer in dynamic contexts.
Job Specific or Hard Skills
Response: Job-specific learning adapts the foundation to realities in healthcare, education, public sector, and industry. Scenario-based practice tightens the link between coursework and observed performance on the job. Teams track metrics like time-to-decision, quality, compliance, and user satisfaction to prove value. EDUCAUSE highlights that digital and data literacies are becoming baseline requirements across teaching, learning, and operations in 2025 (EDUCAUSE Horizon Report, 2025). “Data and digital capability are now pillars of institutional effectiveness,” a key theme echoed in that report. By mapping tasks to credentials, organizations make advancement transparent and equitable.
Technological Skill Domains (AI, Data, Digital)
Response: These domains build modern technical fluency that enables teams to use tools responsibly, interpret evidence with rigor, and operate securely across platforms. Together, AI literacy, data literacy, and digital literacy create a practical baseline for performance in AI-enabled workplaces, with clear norms for privacy, governance, and measurable outcomes.
AI Literacy: AI literacy teaches safe prompting, output evaluation, privacy awareness, and ethical safeguards so people can supervise and integrate AI responsibly. It emphasizes human-in-the-loop judgment and documentation (e.g., model notes, audit logs) to keep outcomes accountable. LinkedIn Learning underscores that success depends on “a strong culture of learning,” not tool use alone (LinkedIn Learning, 2025). McKinsey similarly describes firms “rewiring to capture value” as AI scales across functions (McKinsey, 2025). The goal is confident usage with transparent oversight and measurable benefits.
Data Literacy: Data literacy equips people to read, question, and communicate with data so choices are evidence-based. Learners practice interpreting distributions, spotting outliers, and validating sources and assumptions. Teams standardize how uncertainty and limitations are reported to decision-makers. The EDUCAUSE Horizon 2025 report reinforces that data capability is a core pillar of readiness, not a niche expertise (EDUCAUSE, 2025). “Data fluency underpins quality improvement and innovation,” a recurring finding across sectors. This lowers risk and raises the signal-to-noise ratio in modern work.
Digital Literacy: Digital literacy develops secure, productive workflows across platforms, devices, and collaboration tools. It embeds privacy practices, access control, and version hygiene into daily work. Clear norms reduce errors, rework, and shadow IT while improving coordination and throughput. EDUCAUSE’s 2025 Horizon analysis affirms that “digital fluency is central to the teaching-and-learning mission” and institutional effectiveness (EDUCAUSE, 2025). When paired with badges and scenario-based checks, digital literacy becomes a visible, stackable competency. This, in turn, accelerates adoption of higher-value tools and practices.
Human or Adaptive Skill Domains (Agile, Resource, Change)
Response: These domains strengthen the human operating system that turns strategy into execution under uncertainty. Agile thinking accelerates learning cycles, resource optimization protects capacity and focus, and change navigation sustains trust and momentum as tools and roles evolve.
Agile Thinking: Agile thinking builds hypothesis-driven problem solving and rapid iteration so teams adapt under uncertainty. It focuses on framing problems, testing assumptions, and learning from evidence without overcommitting to early ideas. McKinsey observes that leading firms are “rewiring to capture value” by coupling new tech with new ways of working (McKinsey, 2025). These patterns shorten cycle times and improve cross-functional alignment. They also build the confidence to scale what works and sunset what does not.
Resource Optimization: Resource optimization trains people to prioritize, allocate, and sequence time, budget, talent, and compute against clear outcomes. It uses evidence to balance effort across innovation and reliability. Clear criteria reduce the hidden costs of context switching and overwork. Deloitte’s 2025 analysis links skills-based planning to better utilization and resilience in transformation (“capabilities over credentials” as an enduring trend) (Deloitte, 2025). By tying resources to validated use cases and KPIs, teams earn trust to invest where returns are provable. This discipline keeps AI and digital programs sustainable.
Change Navigation: Change navigation equips leaders and teams to move through ambiguity with clarity and care. It translates strategy into action while maintaining trust and inclusion. Communication, psychological safety, and feedback loops are non-negotiables. Harvard Business Review reminds leaders that “Technology isn’t the biggest challenge—culture is,” especially at scale (Fountaine, McCarthy, & Saleh, 2019). When organizations normalize learning, update norms transparently, and measure impact, change fatigue gives way to momentum. This is how upgrades become lasting operating advantages.